Contact
Contact Us
Thank you for choosing Lhome. We value your business and are committed to providing transparent, reliable customer support. Lhome is proudly owned and operated under our registered Australian corporate framework. If you have any inquiries regarding our minimalist ceramic collections, order fulfillment status, or return procedures, please contact our dedicated support team through our officially verified channels below.
Store Brand Name: Lhome
Legal Corporate Entity: CANBERRA KEBABS GROUP PTY LTD
Australian Business Number (ABN): 54 698 131 378
Australian Company Number (ACN): 698 131 378
D-U-N-SĀ® Number: 352181273
Registered Corporate Address: Unit 4, 13 Brierly Street, Weston, ACT, 2611, Australia
Authorized Legal Representative: Larissa Ihnatowicz
Official Support Email: info@lhome.shop
Official Support Phone: +61 (489) 91 42 23
Official Store URL: www.lhome.shop
Customer Support Hours: Monday through Friday, 9:00 AM ā 6:00 PM (GMT+8) (Excluding National Public Holidays)
How to Reach Us
For standard product questions, wholesale partnerships, or general feedback, please send an email directly to our support desk. Our team reads and addresses every message in the order received, targeting a resolution window within 24 to 48 business hours.
Order Support Instructions
If you are contacting us regarding an active shipment or a pending return under our 30-day policy, please ensure your email subject line contains your full legal name and your structured Lhome order identifier (e.g., Subject: Order Support #LH1001). This helps our logistics agents pull up your data instantly and avoid processing delays.